Pricing
Clear prices. No surprises.
One setup, one monthly plan, and a transparent price per extra message.
Basic
For businesses that want every customer answered, around the clock.
199 SAR/ month
Up to 500 messages per month
- 24/7 replies about services and prices
- Business hours
- Location
- Send work / gallery images
- Transfer special cases to an employee
- Booking requests you confirm with one tap
- Understands voice notes and photos
- Learns from questions you answer once
- MOST POPULAR
Professional
For businesses that want the agent to book, follow up and sell.
/ month
Up to 2,000 messages per month
- Everything in Basic, plus:
- WhatsApp reminder the day before (fewer no-shows)
- Ask for Google reviews after the visit
- Send service videos
- Direct appointment booking
- Follow-up with customers who did not book
- Monthly report for conversations and bookings
Multi-Branch
For more than one branch or phone number.
699 SAR/ month
Up to 5,000 messages per month
- Everything in Professional, plus:
- Up to 3 branches (more on request)
- Multiple phone numbers
- Own review link per branch
- Fully customized responses
- Priority support
- Priority updates / customization
Prices are subject to change.
Setup
Pick what suits you – setting up yourself is free, or let us do it for you.
Do it yourself
Free
Connect WhatsApp and add your services, prices and hours in the portal – in a few simple steps.
- Connect WhatsApp in one click
- Add services, prices & opening hours
- Step-by-step guide
- MOST CHOSEN
Quick setup
399 SARone-time
We enter your services and prices, test the agent and connect it with you on a 15-minute call.
- Services, prices & hours (from your menu or Instagram)
- Frequently asked questions
- Full agent test
- 15-minute connection call
Full setup
999 SARone-time
We set up everything for you and stay with you for two weeks after launch.
- Everything in Quick setup
- Agent tone matched to your business
- Team, chairs & duration per service
- Google Calendar connected
- Reminders & review requests
- 2 weeks of support after launch
After the monthly limit
0.10 SAR
per additional message
Only messages above your plan's allowance are charged. You see your usage live in your portal.
Updates
- Price / service changes
- Free
- Adding a new service
- Free
- Adding a batch of images / videos
- Free
Pricing can be adjusted according to your business size and requirements — we can arrange a custom package.
Pay securely with
- Bank transfer
What you need to connect the agent to WhatsApp
Connecting takes 3–5 minutes in your portal after you subscribe. Pick your case:
Your number is on WhatsApp Business
RecommendedKeep using the app on your phone as usual — the agent replies from the same number. Your chats (up to 6 months) are imported. When you reply yourself, the agent pauses in that chat.
Your number is on regular WhatsApp
Regular WhatsApp can't be connected. Move the number to the free WhatsApp Business app (your chats come with you), then connect as above.
A new number just for the agent
A number without WhatsApp (or delete the WhatsApp account on it). Works without the app; you follow conversations in your portal.
You'll need:
- A Facebook account (a personal one is fine)
- A phone that can receive an SMS or call on the business number
- Display name = your real business name
- A payment method in Meta (only for messages you start — replies to customers who wrote first are free)
Good to know with WhatsApp Business:
- Open the app on your phone at least every two weeks, or Meta disconnects it
- After connecting these stop: disappearing messages, view once, live location; broadcast lists become read-only
- WhatsApp Web needs to be re-linked; WhatsApp for Windows isn't supported
Pricing calculator
Estimate your monthly cost
Answer five questions. We show every plan that fits — side by side, with the setup fee listed separately.
Plans that match your answers
Basic
- Monthly plan
- 199 SAR
- Included messages
- 500
- Estimated extra messages
- 1,500
- Estimated extra-message charges
- 150 SAR
- Estimated monthly total
- 349 SAR
- Setup fee (one-time, separate)
- 0 – 999 SAR
Professional
- Monthly plan
- 399 SAR
- Included messages
- 2,000
- Estimated extra messages
- 0
- Estimated extra-message charges
- 0 SAR
- Estimated monthly total
- 399 SAR
- Setup fee (one-time, separate)
- 0 – 999 SAR
Multi-Branch
- Monthly plan
- 699 SAR
- Included messages
- 5,000
- Estimated extra messages
- 0
- Estimated extra-message charges
- 0 SAR
- Estimated monthly total
- 699 SAR
- Setup fee (one-time, separate)
- 0 – 999 SAR
Extra messages = max(0, expected − included). Extra cost = extra messages × 0.10 SAR. Estimates only. Your final quote is confirmed before you pay anything.
FAQ
Pricing questions, answered
What is the setup fee?
Setting up yourself is free: connect WhatsApp in one click and add your services in the portal. If you want us to do it: Quick setup 399 SAR (we enter services, prices and hours, test the agent, 15-minute call) or Full setup 999 SAR (everything incl. team, calendar, reminders and 2 weeks of support). One-time, with the first payment.
How many messages does each plan include?
Basic includes up to 500 messages per month and Professional up to 2,000. For Multi-Branch the allowance is agreed individually based on your branches and volume.
What happens after I exceed the limit?
Your agent keeps working. Each additional message is charged at 0.10 SAR, and you can follow your usage live in your customer portal.
Do price changes cost anything?
No. Updating prices or service details is free.
Can I add new images?
Yes. Adding a batch of images is free.
Can I add videos?
Yes. Adding videos is free. Sending service videos to customers is included from the Professional plan.
Does it support more than one branch?
Yes — the Multi-Branch plan is designed for businesses with more than one branch.
Can more than one number be connected?
Yes. Multiple phone numbers are included in the Multi-Branch plan.
Can a conversation be transferred to an employee?
Yes. Special cases are handed over to your team in every plan.
Does it support booking?
Yes. Direct appointment booking is included from the Professional plan.
Is there a monthly report?
Yes. A monthly report of conversations and bookings is included from the Professional plan.
Can the replies be customized?
Yes. Every agent speaks with your information and tone. Fully customized responses are part of the Multi-Branch plan.
Can I change my plan?
Yes. You can upgrade or downgrade from your customer portal; changes apply from your next billing period.
Your next customer is messaging right now.
Let WakilSmart answer, book and follow up — while you focus on the work.