Customer support agent
Answers questions about services, prices, hours, location and policies — instantly, in Arabic and English.
- Answers from your own knowledge base
- Sends images and videos per service
- Hands special cases to your team
Solutions
One agent. Every repetitive conversation handled.
Start with WhatsApp. Add booking, follow-ups and integrations as you grow.
Appointment booking agent
Shows real free slots, collects the details and confirms the appointment inside WhatsApp.
- Available times per day and branch
- Name, phone and service captured
- Confirmation sent immediately
Lead qualification agent
Asks the right questions, captures intent and passes qualified leads to your sales team.
- Budget, need and timing questions
- Lead saved with full context
- Instant notification to your team
Follow-up agent
Reminds customers who asked but didn't book, and brings back past customers.
- Polite, timed follow-ups
- Respects WhatsApp messaging rules
- Monthly results report
WhatsApp AI Agent
Your WhatsApp replies — even when you're busy.
Customers message the number they already know. WakilSmart answers from your knowledge base and acts in your systems.
What it handles
- Instant customer replies
- Service information
- Pricing
- Opening hours
- Locations
- Images
- Videos
- Booking
- Lead qualification
- Follow-up
- Human handoff
- Customer WhatsAppA customer sends a message
- WakilSmart AI AgentUnderstands the request
- Knowledge BaseYour services, prices & policies
- Booking / CRM / CalendarBooks, logs and qualifies
- AnalyticsYou see every result
Under the hood
From message to booking — automatically
Customer
sends a message
WakilSmart
understands the request
Knowledge
retrieves the correct business information
Action
answers, books or qualifies
Business
receives the lead or booking
Live demo
Try the agent now
Pick a business type and chat like a real customer. Ask for prices, photos, opening hours — or book an appointment.
- Beauty salon
- Clinic
- Real estate
- Restaurant
- E-commerce store
- Automotive
- Other business
Your next customer is messaging right now.
Let WakilSmart answer, book and follow up — while you focus on the work.