E-Commerce
Product, shipping and return questions — turning hesitant visitors into buyers.
Example conversationIllustrative example
- CustomerIs this perfume in stock? How long to Riyadh?
- WakilSmart AgentIn stock ✨ It's 320 SAR, and delivery to Riyadh takes 1–2 working days. Shall I send the order link?
- CustomerCash on delivery available?
- WakilSmart AgentYes, cash on delivery is available. Here's your direct order link 👇
The problem
“In stock?” “When will it arrive?” “Cash on delivery?” — every slow answer is an abandoned cart.
How WakilSmart solves it
The agent answers product, size and price questions, explains shipping, returns and payment options, sends product photos and a checkout link, and follows up with customers who didn't complete their order.
Agent workflow
- 01
Customer asks about a product
- 02
Agent sends details, photos and price
- 03
Explains shipping and payment
- 04
Sends the checkout link and follows up
Key features
- Product info & prices
- Shipping & returns
- Payment options
- Checkout links
- Abandoned-cart follow-ups
Your next customer is messaging right now.
Let WakilSmart answer, book and follow up — while you focus on the work.