Hospitality
Guest questions, rates, availability and booking requests — around the clock.
Example conversationIllustrative example
- CustomerDo you have a room for two this weekend?
- WakilSmart AgentWelcome 🌙 We have a Deluxe room with a view. How many nights? I'll send photos and amenities.
- CustomerTwo nights
- WakilSmart AgentDone ✓ I've recorded your request for two nights — the front desk will confirm availability and the final rate within minutes.
The problem
Guests ask at all hours about rates, availability, amenities and check-in — often from different time zones.
How WakilSmart solves it
The agent answers questions about rooms, rates, amenities and cancellation policies, captures booking requests, and routes special requests to the front desk.
Agent workflow
- 01
Guest asks about availability or rates
- 02
Agent explains options and amenities
- 03
Captures stay details
- 04
Hands the request to the front desk to confirm
Key features
- Rooms & amenities
- Rates & policies
- Booking requests
- Special requests
- Multilingual support
Your next customer is messaging right now.
Let WakilSmart answer, book and follow up — while you focus on the work.